TTMC Research

TTMC Research specialises in delivering English language and multilingual CATI (Computer Assisted Telephone Interviewing) based data profiling and cleansing services, research and customer satisfaction surveys. Our specialist research team has extensive experience across a wide range of both consumer and B2B sectors in both the UK and internationally. With over 150 CATI stations, all interviews are conducted by experienced telephone interviewers many of whom have conducted thousands of market research surveys.

On average, we conduct over 339,768 research and customer satisfaction surveys every year on behalf of our clients which range from simple questionnaires to more complex quota driven global engagements, through to supporting the delivery of on-going NPS (Net Promoter Score) programmes. Our high quality, multilingual pre and post sales market research encompasses bespoke welcome programmes, either standalone or integrated within a broader on-boarding process. As an FCA authorised and regulated business, we also offer comprehensive Treating Customers Fairly (TCF) calling programmes to help clients in finance and other regulated industries meet their compliance needs.

As an accredited Company Partner of the Market Research Society we operate our campaigns in strict compliance with its code of conduct. This guarantees that all of our engagements are carried out in accordance with research industry best practice.