Smart Connect Research

SCR (Smart Connect Research) is a specialist provider of fieldwork and end-to-end research operations for complex B2B and healthcare studies, working with full-service research agencies, management consultancies and enterprise research teams worldwide.

We were founded in 2016 by research project managers, and we specialise in the projects that are hardest to run: hard-to-reach and senior audiences, low incidence, small universes, complex methodologies, and multi-country studies coordinated in parallel. We recruit custom for every brief rather than relying on panels, and we draw on a proprietary expert network of verified professionals, built from projects we have delivered, so the hardest audiences are reached faster and every recruit strengthens the network for the next brief. We verify every respondent against the screener and their professional identity, and run the project end to end with one point of accountability.

Our quality standard is externally recognised: IQCS accreditation, the IQCS Quality Award for Data Collection Excellence, and MRS Operations Awards recognition for recruitment excellence, training and development, and culture.

We adapt to how each client works. Survey hosted on your platform or ours; your project tools and reporting cadence; your timelines. Feasibility and costs are answered before you commit, and you always know where the project stands. Our clients tell us the result is that they spend their time on the analysis, not on managing the fieldwork.

Data collection

- Executive and professional CATI, UK and international, native-language interviewers
- In-depth interviews: telephone, video and face-to-face
- Online (CAWI), phone-to-web, and mixed mode
- Focus groups and qualitative recruitment, in person and online
- Audiences: C-suite and senior B2B decision-makers, IT and security buyers, financial services professionals, SMB owners, physicians and specialists, payers and policymakers, KOLs, experts and niche professionals

Operations

- Custom list building and sample sourcing, including our proprietary expert network
- Screening and respondent verification (IQCS award winner)
- Survey programming and hosting, or data collection from your link
- Translation and overlay
- Moderation
- Incentive management
- Data validation, cleaning and delivery in your format