Quality Watch

Quality Watch is a research and consulting company which provides comprehensive solutions of customer service, quality management, customer experience and customer intelligence.

Wide experience
• more than 1000 projects,
• cooperation with the best clients
• professional knowledge (a team of experts and professionals in various areas) let us to work out appropriate methods and techniques which results are high quality and fitting, individual offers for different customer.

Wide range of used techniques (research, consulting, training, introductory) makes us able to conduct comprehensive projects including various component. Quality Watch is specialized not only at Mystery Shopper and Mystery Caller studies but also carries out expanded research projects for private and public sector. The thing which makes us unique is a quality of our services, accuracy and honesty of data we provide as well as flexibility in terms of conducted projects.

Our company carries out project abroad as well. So far we have conducted projects in The Netherlands, Sweden, Russia, Spain, United Kingdom, Germany and China.

Contact us and find out more about cooperation with us!