About Research 8020 Limited

Research 8020 Limited is an award-winning Market Research Company in Africa and Middle East (MEA) offering the accurate, reliable and affordable market research and social research services. Our specialty in market research in Africa & Middle East focuses on both qualitative and quantitative research. With our group of highly experienced staff, you are guaranteed to get meaningful strategic insights for all your business intelligence and market research needs.

Services & expertise

Methods

Focus groups
In-depth interviews
Online qualitative / communities
Ethnography
Face-to-face (CAPI)
Telephone (CATI)
Online surveys (CAWI)
Online panel
Mystery shopping

Study types

Customer satisfaction / CX
Brand & ad testing
Product / concept testing
Usage & attitudes
Pricing studies
Market sizing / feasibility
Opinion polls / social research

Sectors

All sectors (generalist)

Countries covered

Algeria
Angola
Cameroon
Congo, Democratic People's Republic
Côte d'Ivoire
Egypt
Ethiopia
Ghana
Guinea
Iraq
Jordan
Kenya
Kuwait
Lebanon
Madagascar
Mali
Mauritius
Morocco
Mozambique
Nigeria
Qatar
Saudi Arabia
South Africa
South Sudan
Tanzania
Tunisia
Uganda
United Arab Emirates
Zambia

Support services

Fieldwork only (data collection for other agencies)
Respondent recruitment
Data processing & analysis

Company details

Company type: Full Service Agency, Data Collection, Online Panels
Founded: 2017
Employees: 29
Interviewers: 250
CATI seats: 25
Online panel: 10,000,000 members
Address: Hulingham, Nairobi
Phone: +254780208020
LinkedIn: Company page
Website: research8020.com

Professional associations

ESOMAR
MSRA
International Chamber of Commerce

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