TELESURVEY ITALIA SRL

Telesurvey is an independent full service research agency, working for national and international clients, with a consolidate expertise in qualitative and quantitative research projects. Working alongside the client is one of our strengths, a sure way to stay on the right track from the very start.
We support our clients by providing them with fresh market insights and our activities are mainly tailored to meet every client's specific needs. For this purpose, we use integrated research methods, both qualitative and quantitative.
In our company we can count on a selected team of people (researchers, moderators, quantitative interviewers, interpreters, etc) with long experience in the market research area. Our internal wide CATI centre, based in Milan, enable us to realize both national and international interviews activities with mother tongue interviewers.
In the qualitative area:
•Group discussions (also with creative approach) either on site or on-line
•Individual interviews at home, on site or on-line
•Ethnographic observations (also consumption diaries)
•Webwords: web reputation sentiment
In the quantitative area:
•Personal interviews (P&P, mobile) at home, central location, or retail stores
•Telephone interviews (CATI), national and international calls from our CATI centre
•CAWI and IVR researches
Other services:
•Mystery Shopping with experienced shoppers and with real customers
•Clinic and Drive Test
•Usability Test for websites/mobile/app
•Desk Research