Interviewing Service of America

With over 34 years providing high-quality data collection and innovation, ISA is one of the largest data collection companies in the U.S. We are known for our superior service and wide range of options including phone, online, mobile, IVR, and F2F data collection, plus online and telephone sampling solutions, qualitative research, data processing and an innovative community platform. We are leaders in multicultural research, specifically Asian and Hispanic Americans, and have won multiple Market Researcher of the Year awards. SoapBoxSample, ISA’s online division, conducts research for new product development, branding/advertising testing, and concept/product testing. We provide full research design and analytics, as well as mobile, app-based research, passive metering, and specialty panels (teens, moms, and physicians). ISA’s qualitative division, Q-insights, specializes in F2F, focus groups, taste tests, IHUTs and auto clinics. Studies with sensitive topics/products and hard-to-reach respondents are what we are known for. icanmakeitbetter, the newest member of the ISA family, is a best-in-class community platform. This all-in-one insight and customer feedback solution provides surveys, live chat, focus groups, discussion forums, digital journals, ideation, and panel management – in a simple, single platform that works across any device for true on-demand, in-context insights. With 325 CATI stations in the USA and our full suite of offerings, we can handle any project.