About Market Support Co., Ltd.

Market Support is an independent Thai market research company established in Bangkok in 1995. We deliver custom quantitative and qualitative research, nationwide fieldwork, data processing and strategic consumer insights for brands and research agencies. With 30+ full-time staff, 200–300 trained interviewers, rigorous quality control and our own research facility, we help clients build stronger brands and innovate successfully in Thailand.

Services & expertise

Methods

Focus groups
In-depth interviews
Online qualitative / communities
Ethnography
Face-to-face (CAPI)
Telephone (CATI)
Online surveys (CAWI)
Mystery shopping
Desk research

Study types

Customer satisfaction / CX
Brand & ad testing
Product / concept testing
Usage & attitudes
Pricing studies
Media & audience research

Sectors

All sectors (generalist)

Support services

Fieldwork only (data collection for other agencies)
Respondent recruitment
Data processing & analysis

Focus group facility

1 focus group room in Bangkok

One-way mirror
Viewing room
Online streaming
Audio & video recording
Simultaneous translation

Company details

Company type: Full Service Agency, Data Collection, Qualitative Research, Quantitative Research, Mystery Shopping, Secondary Research
Founded: 1995
Employees: 30
Focus group facility: Yes
Address: 1126/2 Vanit Building 2 (11th Floor), New Petchburi Road, Makkasan, Ratchathevi, Bangkok 10400
Phone: +662-255-8575
Website: marketsupport.co.th

Professional associations

ESOMAR
TMRS

Client reviews

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