iZI S.p.A.

IZI is an independent consulting firm which provides full service qualitative and quantitative research for public and private services.

IZI has earned a relevant experience in measuring and assessing the quality of the services provided by public authorities and in the measurement of related customer satisfaction.

Sectors of activities:
- Postal service (audit on the quality of the service)
- Local transportation authorities (quality of the service; customer satisfaction)
- Tourism and travel (surveys on tourism flows and supply side services)