Presence Mystery Shopping


Address: 75001 Paris, France

About Presence Mystery Shopping

One of the experienced leaders in Mystery Shopping for 20 years - Experience: We have been conducting MS for French and International leader companies since 1986. - Clients: Over 100,000 mystery visits/per year in different sectors. - Specialisation: The customer experience/point of sale relationship. - Reception and Service Quality Tracking - Customer Satisfaction Evaluation - Dedicated contact: Project managers working on international surveys. - Benchmark: A unique and extensive MS database provides our clients interesting benchmarks, overall and by sector. - One stop shop for MS Worldwide: Founder member of Excellence Mystery Shopping International - first network specialized in mystery shopping studies. 18 independent companies across more than 45 countries. - Top Quality Fieldwork: Experienced and trained mystery shoppers. Continuous monitoring system. Strict control policy. - MS training: General briefing sessions and specific client briefings organized with MS throughout the year. - Objective and homogeneous assessments. - Operational recommendations.

Company type

Full Service Market Research Agency

Professional Associations

  • - Excellence Mystery Shopping International

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Listing Guarantee

  • Service Guarantee

    Upto 6 month of service

  • Professionals

    100% certified professionals

  • Insurance

    Upto $5,000 against damages

Quick Enquiry

Other Informations

  • Founded 1986
  • Employees30
  • Interviewers 800
  • Turnover EUR 13.292.000
  • Phone +33-1-4233.2424
  • Fax +33-1-4233.3424
David Coasne


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