Resources Research Units: Consumer Insight Customer Insight Society Insight Experienced staff including e.g. project managers, data scientists, analysts, interviewers and supervisors guarantee a smooth process from planning, programming, sampling, interviewing and analysing to delivering the findings. Technical resources and methodologies covered Telephone (96 cati stations) Face-to-face (100 capi stations) Online (incl. own panel with 50,000 members) Mystery shopping Qualitative research Online/offline Focus Groups Online Bulletin Boards In-depth interviews In-home user tests Ethnological studies Data analytics Offices: 4 offices in major cities in Finland. In house facilities for focus groups. Subsidiaries in Estonia and Russia, partly owned companies in Latvia and Lithuania.
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